Travel Operations Internship

- Pittsburgh, PA 15122
Job Description
A Travel Agency... with a Twist
Pack Up + Go plans 3-day vacations around the United States, but our travelers dont find out their destination until the day they depart. Were revolutionizing domestic travel by using the element of surprise to heighten how American travelers perceive and experience their country.

Internship description
The Travel Operations Intern will be vital in ensuring the day-to-day operations of the business run smoothly. They will report directly to the Travel Operations Coordinator and offer assistance in a number of ways relating to our trips.



Responsibilities:

Responsibilities​ ​include:
Assisting with various tasks related to trips, including, but not limited to:
Researching and compiling a database of spots to visit for our travelers, such as:
City landmarks/activities
Restaurants, cafes, bakeries, bars, breweries, vineyards, clubs, etc.
Specialty requests (ex: ice-cream shops, swing dancing venues, etc.)
Researching and creating road trip itineraries
Ensuring all destination information is accurate and up to date
Booking activities for travelers
Helping prepare​ ​and​ ​send​ ​envelopes​ ​containing​ ​all​ ​travel​ ​documents​ ​for​ ​travelers
Coordinate payments with hotels
Manage​ ​+​ ​maintain​ ​databases​ ​and​ ​monitor​ ​travel​ ​details​ ​via​ ​Excel​ ​spreadsheets
Assist​ ​with​ ​customer​ ​service
Responding​ ​to​ ​questions​ ​via​ ​email,​ ​phone,​ ​Facebook
Assist with various office tasks to ensure operations to run smoothly and efficiently

We are a small group here at Pack Up + Go, so the Travel Operations Intern should be flexible and comfortable handling a variety of tasks, as they do change day to day.
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